Flipkart Fined By Consumer Panel For Selling Substandard Pressure Cookers
The Central Consumer Protection Authority (CCPA) has imposed a fine of Rs 1 lakh on Flipkart for selling defective cookers to the e-commerce company. On the other hand, Flipkart has been accused of not meeting the quality standards through its platform and allowing the sale of domestic pressure cookers, so now Flipkart has been fined.
CCPA Chief Commissioner Nidhi Khare said that Flipkart would be aware but then it has allowed the sale of substandard pressure cookers on its platform. So it can be assumed that the platform is only concerned with money, not with customer satisfaction. That is why the fine has been imposed.
CCPA Chief Commissioner Nidhi Khare said that Flipkart allowed the sale of substandard pressure cookers on its platform. This is a violation of the rights of the customer, it is not tolerable at all. Therefore a fine of Rs 1,00,000 has been imposed.
Along with this, Flipkart has been asked to give the information of all the pressure cookers sold on its platform to the buyers properly and those which are sold for Rs 589. Apart from this, by taking back the defective pressure cooker, Flipkart has been instructed to return the money as soon as possible & company has also been asked to submit a compliance report within 45 days.
That the mistake does not happen again in the coming time, so Flipkart will also report to the court as soon as possible... This is not the first case when an online platform has made a mistake, in past times many types of substandard or low-quality products have been reported against online e-commerce companies. In today's time, 90% of the people are like those who do their shopping like these. If you prefer to do shopping from the online platform, then these platforms also need to build their credibility.
Amazon was also fined
Let us tell you that earlier this month, the commerce company Amazon was fined for not selling pressure cookers. the quality standards. The fine was Rs 1 lakh. Amazon was ordered to notify consumers, recall products, and refund buyers of 2,265 pressure cookers sold through its platform.